Shipping policy

Processing time

Orders are shipped within 24 hours (business days) after payment is confirmed. You receive an email with your tracking number as soon as your parcel ships.

Delivery times

All destinations (France, Europe, United States, United Kingdom and worldwide): 5 to 10 business days after shipping, tracked. Your estimated delivery date is shown at checkout.

In a small share of cases, transport or customs can push delivery beyond 10 business days: tracking stays available and our customer service follows your parcel until it is delivered.

These delivery times are estimates. Delays beyond our control (customs, strikes, weather...) may occur.

Shipping costs

All destinations: €2.99, free on orders from €50. The amount is shown in your local currency in the cart and at checkout.

Duties and taxes

Prices include VAT for the European Union. Outside the European Union, import duties or taxes may apply depending on the rules of the destination country.

Where we ship

We ship to France, Europe and many countries worldwide. If your country is not offered at checkout, write to us at contact@bluelockstore.fr.

Order tracking

A tracking link is emailed as soon as your order ships. You can also follow your order on our Order tracking page with your order number and email.

Incorrect address

If the address is incomplete or incorrect, Blue Lock Store cannot be held responsible for delays or lost parcels. Please double-check your address and phone number before placing your order.